2447 152nd Ave NE, Redmond WA 98052Mon to Fri, 9:00 to 6:00 · Sat, 9:00 to 2:00 by appointment Client Login
    CLINICAL TOOLKIT

    Materials for Referring Providers

    Downloadable resources to help you understand our practice, share with colleagues, and set expectations with patients you refer. Use these materials however serves your workflow — read, share, print, or forward.

    View the Resources →Call 425-758-4619

    When to Use Which Resource

    Each flyer serves a specific moment in the referral conversation. Pick the one that fits your need — or use all three.

    NEW TO THE PRACTICE

    Start with How to Refer a Patient

    Covers the four ways to refer, what to send with the referral, what we communicate back to you, and what your patient will experience. The right place to start if you've never referred before.

    WANT CLINICAL DETAIL

    Read MedX Spinal Rehabilitation

    Explains the modality in clinical terms — what MedX is, what makes it different from conventional rehab equipment, the program specifics, and the research base from the University of Florida and UCSD.

    For the full peer-reviewed research summary, see our Evidence Behind MedX page →

    PATIENT PLATEAUED

    Share When Conventional Care Hasn't Worked

    Frames the integrated approach — manual therapy plus MedX strengthening — for the complex patient who has done the rounds in PT, injections, and conventional care without resolution.

    Refer a Patient

    Four Ways to Refer — Pick the One That Fits Your Workflow

    We accept referrals through whichever channel is easiest for your office. The structured form is the most efficient — but if your workflow runs on phone, email, or fax, we are set up for all of it.

    Most Efficient

    Online Referral Form

    The fastest path. Two minutes. Captures everything we need — patient demographics, condition, imaging notes, and your contact information — in one structured intake. We respond within one business day to confirm receipt and timeline.

    Open Referral Form →
    Direct Line

    Call the Office

    For urgent referrals, complex cases that need clinical context, or providers who prefer voice. Ask for Trent or the front desk. We can take referral details over the phone and follow up with any paperwork you need.

    425-758-4619
    Mon to Fri, 9:00 to 6:00 · Sat, 9:00 to 2:00 by appointment
    With Attachments

    Email Referral

    Best for referrals that include imaging, prior treatment notes, or other clinical documentation you want us to review before the patient's visit. Attach whatever is relevant — we will route it to the appropriate clinician.

    referrals@fixbackneckpain.com
    Acknowledged within one business day.
    Traditional

    Fax Referral

    For practices that route all referrals through fax for record-keeping. Use your standard referral form or the printable version available in our resources below. We confirm receipt by email or phone the same day.

    844-682-1588

    All referrals receive the same response time and clinical attention regardless of channel. Pick whatever your office actually uses.

    The Resources

    Click any title to view the PDF in a new tab, or use the Download button to save it.

    REFERRAL PROCESS

    How to Refer a Patient

    The complete referral workflow in one page. Four ways to refer (phone, fax, email, direct booking), what to send with the referral, what your front desk needs to know, and what to expect from us at every clinical milestone.

    2 pages · PDF
    CLINICAL DETAIL

    MedX Spinal Rehabilitation

    A clinical overview of the MedX Medical Spine machines — what they isolate, why conventional rehab equipment cannot achieve the same loading, the program protocol, and the University of Florida and UCSD research validating the approach.

    2 pages · PDF
    PATIENT POSITIONING

    When Conventional Care Hasn't Worked

    The integrated approach — manual therapy plus MedX strengthening — for complex patients who have plateaued in conventional care. Conditions treated, what to expect from the treatment arc, and how the two modalities work together.

    2 pages · PDF
    For Your Patients

    Want to Send Patients a Page That Explains MedX in Plain Language?

    Many of our referring providers find it useful to send patients a link to our patient-facing MedX page before the first visit — it covers what MedX is, what to expect from a program, and what the experience actually looks like. Patients arrive better informed and the conversation moves faster.

    fixbackneckpain.com/medx Visit the Patient MedX Page →

    Need Printed Copies for Your Office?

    If you'd like printed copies of any of these materials for your reception area or to share with patients during their visits, just call or email us. We'll send a stack — no charge, no logistics on your end.

    Call 425-758-4619Email referrals@

    Ready to Refer a Patient?

    Use the structured referral form, call us directly, or email — whichever fits your workflow.

    Refer a Patient →Call 425-758-4619Email referrals@
    2447 152nd Ave NE, Redmond WA 98052 · Mon to Fri, 9:00 to 6:00 · Sat, 9:00 to 2:00 by appointment